Online Store

A true country store in the convenience of your home.

Terms & Conditions

These terms and conditions govern all supply of goods and services ("products") by My Country Escape to you, the purchaser of goods and services from us, including your use of the website at www.mycountryescape.com.au. They are effective from 17th September 2018 and will replace all earlier My Country Escape (Aust) Pty Ltd terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.

We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.

To make a purchase from our online shop you must be 18 years of age or over.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to Australia and New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary we in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in Australian Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

We accept the following credit cards:

Visa, MasterCard and American Express.



Credit Card Security

All payments are processed via Stripe secure payments system to ensure high levels of payment security and are subject to Stripe terms and conditions.

Click here to for Stripe terms.


Shipping and delivery

Please choose carefully as we do not normally give refunds if you simply change your mind or make a wrong decision. Exchange only within 14 days. Must have tags on items and receipt for proof of purchase. Return postage is at purchasers expense.

"We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully. If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy."

Liability LimitationWhere you acquire or hold yourself out as acquiring goods or services from us for the purposes of a business, the provisions of the Consumer Guarantees Act 1993 will not apply. The conditions, warranties and guarantees set out in the Sale of Goods Act 1908 or otherwise implied by statute or common law will not apply and are excluded from these terms of trade.


We will always endeavour to have complete and accurate information on our website but to the greatest extent permissible by law we assume no responsibility for the completeness and current accuracy of the information provided on our website.


To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.

Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.

Applicable law and jurisdiction

Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.

Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of Australia.

Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).

You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.

Privacy policy and Confidentiality

Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.

Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).

We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.


General Conditions

We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.mycountryescape.com.au

If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.

If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.

Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.

We may deliver notices to you by sending them to an email address that you have notified to us.


SOCIAL MEDIA COMPETITION TERMS & CONDITIONS
ECOYA PRIZE PACK GIVEAWAY COMPETITION OCTOBER 2020


1. By entering the promotion, entrants confirm that they have read and agree to be bound by these terms and conditions and all rules and guidelines applicable to the use of Instagram and Facebook, including the rules located at https://help.instagram.com/581066165581870
and at https://www.facebook.com/policies/pages_groups_eve...

2. Promoter: The Promoter is My Country Escape (AUST PTY LTD), 29 Christie Street Canungra Queensland 4275. ABN 19 607 262 537 (the "Promoter").

3. How to enter:
a. To enter this promotion, entrants must follow @mycountryescape and on Instagram,
and tag two friends in the comments on the relevant post.
b. Entrants must be Australian residents. This promotion is not open to any employees of the Promoter or anyone else directly connected with this promotion.
c. Unlimited entries allowed per person. Entries submitted on behalf of another person will not be accepted and joint submissions are not allowed. Incomplete, illegible, misdirected or late entries will not be accepted.
d. If applicable, copyright in all entries shall belong to the Promoter. Entries shall not be returned to entrants.
e. No purchase is necessary, however internet access is required.

4. Promotion Period: The promotion is open to entries from 5:00PM AEST on Wednesday 21st October 2020 and final entries close 11.59PM AEST on Friday 30th October 2020.

5. Prize:
a. The Promoter is offering entrants the chance to win an Ecoya Prize Pack valued at $409.25 AUD, including 1 x Ecoya French Pear Hand Cream, 1 x Ecoya French Pear Mini Reed Diffuser, 1 x Ecoya French Pear Large Reed Diffuser, 1 x Ecoya French Pear Fragranced Soap Bar, 1 x Ecoya French Pear Hand and Body Wash, 1 x Ecoya French Pear Hand and Body Lotion, 1 x Ecoya French Pear Soy Candle Madison Mini, 1 x Ecoya French Pear Soy Candle Madison Large, 1 x Ecoya French Pear Rinse Free Hand Wash, 1 x Ecoya French Pear Car Diffuser, 1 x Homewares Basket, 1 x Pilbeam Spiral Notebook, 1 x Pilbeam Blank Card Set, 1 x Pilbeam
Pocket Notebooks Set, 1 x Pilbeam Metal Pen.
b. The prize is non-refundable, non-transferable and non-exchangeable and there is no cash alternative offered. The Promoter reserves the right to offer an alternative prize of equal or greater value.

6. How is the winner selected and notified:
a. The winner will be randomly selected from all valid entries received during the Promotion Period by an independent person, or under the supervision of an independent person.
b. The winner will be announced on the Promoter's Instagram Stories on Saturday 31 st October 2020.
c. The winner will be contacted within 2 days of the draw via Instagram Direct Message and/or comment on the original entry using the contact details provided with their entry and will be asked to provide their full name, mobile number, email and postal address. If a winner declines a prize or fails to respond within the required period, they forfeit any right to the prize. If a winner fails to respond within 5 days of this initial contact, a redraw will take place from the remaining valid entries to select a new winner. A winner may be required to submit valid identification before receiving their prize.
d. The prize will be sent via registered post to the address supplied within three weeks of notification and the winner will be required to sign to acknowledge receipt.
e. Subject to the winner's rights under applicable data protection legislation, the Promoter shall be entitled to use and feature the name of the Ecoya Prize Pack Giveaway Competition winner for publicity purposes and winners agree that they will participate in any reasonable publicity arranged by the Promoter or its agencies.

7. The Promoter reserves the right to discount any inappropriate or offensive entries and to disqualify any entries if the Promoter, at its sole discretion, believes that there has been an attempt to manipulate or tamper with the operation of the promotion (including, without limitation, by setting up multiple Instagram accounts in order to submit multiple entries).

8. In the event of unforeseen circumstances or circumstances outside its reasonable control, the Promoter reserves the right to modify or discontinue, temporarily or permanently, this promotion without prior notice.

9. Entrants agree to be bound by the decisions of the Promoter, which are final in all matters relating to the promotion. No correspondence will be entered into in respect of the Promoter's decisions.

10. The Promoter does not accept responsibility for network, computer or software failures of any kind and has no responsibility for lost, delayed or misdirected entries. The Promoter does not accept any responsibility for any infringement of any third-party intellectual property rights caused by entrants entering this promotion.

11. This promotion is in no way sponsored, endorsed or administered by or associated with Facebook, Instagram or any other social media channel. By entering, entrants acknowledge that Facebook and Instagram do not bear any responsibility for this promotion and, to the maximum extent permitted by law, entrants release Facebook and Instagram from any liability whatsoever in connection with this promotion. All information entrants provide when they enter the promotion is provided to the Promoter and not to Facebook, Instagram or any other social media channel.

End.

 

This product has been added to your cart

CHECKOUT